Privacy Policy

Last updated: March 2025

MB Fire Sam ("we", "us", "our") is committed to protecting your personal data. This policy explains what we collect, why, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

MB Fire Sam is an advisory and engineering consultancy operating in the EU. You can contact us at ping@firesam.eu for any data-related enquiries.

2. What We Collect

We collect personal data only when you choose to contact us through the Discovery Wizard on our website. This includes:

• Your email address or contact details you provide
• Your answers to the wizard questions (type of need, organisation type, timeline)

We do not use tracking cookies, analytics tools, or third-party advertising. We do not collect any data passively.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry
• Understand the context of your project to give you a useful first response

We will never sell, share, or use your data for marketing purposes without explicit consent.

4. How It Is Stored

Form submissions are processed via Netlify Forms and delivered to our secure internal inbox. Netlify stores submission data on infrastructure located in the EU and complies with GDPR. You can review Netlify's data policy at netlify.com/gdpr-ccpa.

5. Retention

We retain enquiry data for up to 12 months. After that period, it is permanently deleted unless an active engagement is in place.

6. Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with your national data protection authority

7. Changes to This Policy

We may update this policy from time to time. Changes will be reflected in the "Last updated" date above.